Terms and Conditions of Happy Parcel
Effective Date: 15th July, 2024
Welcome to Happy Parcel. These Terms and Conditions govern your use of our website and the services we offer. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website.
1. Use of Website
1.1 Eligibility
You must be at least 15 years old to use our website. By using our website and agreeing to these Terms, you represent that you are at least 15 years old.
1.2 Account Registration
You may need to register for an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
1.3 User Responsibilities
You agree to:
- Provide accurate and complete information when using our website
- Use our website only for lawful purposes and in accordance with these Terms
- Not engage in any activity that could damage, disable, overburden, or impair our website or interfere with any other party’s use of our website
2. Orders and Purchases
2.1 Product Information
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
2.2 Pricing and Payment
All prices are listed in [currency] and are subject to change without notice. Payment is required at the time of purchase. We accept payment via credit card, bank deposit, and cash on delivery.
2.3 Order Acceptance
Your submission of an order constitutes an offer to purchase the products ordered. We may accept or reject your order at our discretion.
2.4 Shipping and Delivery
We offer shipping via our own express delivery service and standard delivery through third-party services. Shipping costs and estimated delivery times are provided at checkout. We are not responsible for delays or damages during shipping.
3. Returns and Refunds
3.1 Return Policy
We accept returns for non-food and non-grocery items within [number] days of purchase. To be eligible for a return, the item must be unused and in the same condition that you received it. Customers are responsible for the cost of return shipping.
3.2 Refund Policy
Refunds are issued to the original payment method used at the time of purchase. Refunds are processed within [number] days of receiving the returned item.
4. Intellectual Property
4.1 Ownership
All content on our website, including text, graphics, logos, images, and software, is the property of Happy Parcel or its licensors and is protected by copyright and other intellectual property laws.
4.2 License
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
5. Limitation of Liability
5.1 Disclaimer
Our website and the content therein are provided on an “as is” and “as available” basis. We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of our website or the content therein.
5.2 Limitation of Liability
To the fullest extent permitted by law, Happy Parcel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the website; (b) any conduct or content of any third party on the website; (c) any content obtained from the website; and (d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
6. Governing Law and Dispute Resolution
6.1 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.
6.2 Dispute Resolution
Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity, or termination, shall be resolved by arbitration in accordance with the Arbitration Act No. 11 of 1995 of Sri Lanka.
7. Changes to These Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice. It is your responsibility to check this page periodically for changes.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email : contact@happyparcel.shop